BOOK SUMMARY - Customer Success Manager: A Practical Guide to Success for Customer Success Managers

PDF book summary is 5-7 pages long and contains key points, graphics, and bonus insights for Customer Success Managers

"Customer Success Manager: A Practical Guide to Success for Customer Success Managers" offers tips and insights on the key skills and practices needed to manage customer relationships and drive success. From understanding the customer success role to advanced strategies for scaling programs and managing churn, this book provides real-world examples and actionable advice for any Customer Success Manager looking to excel in their role.